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Associate Banker (Part-Time)

JPMorgan Chase & Co.


Job Description

As an associate banker at Chase, this position will be at the forefront of delivering an exceptional customer experience and play a vital role in ensuring our customer promise comes to life for our clients. This job will also play a key role helping customers understand our latest technology banking products and proactively helping them access that technology via multiple self-service ways while fostering long-lasting, meaningful relationships. This will allow our customers to bank and invest when, where and how they want.

For any inquires, email Jessica Gerald at jessica.gerald@chase.com. For more information, click here

 

Responsibilities

Contribute significantly to the success of the branch and helping customers by:

  • Engaging the client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Chase.
  • Having a passion for helping customers and making clients feel appreciated.
  • Account opening based on type of account and customer needs.
  • Expert knowledge in our self-service and digital platform helping customers learn how to complete their banking needs whenever and wherever and however they want with these self service options.
  • Exhibits strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels.
  • Support customer with traditional banking needs and complex service transactions putting the customer’s needs at the center of everything.
  • Provide proactive customer outreach to gauge success and offer new tools to help customers meet their consumer banking and investment goals.

Required Eduction

  • High school diploma or GED equivalent required

Required Experience

  • Minimum 6 months of customer service experience

Required Skills

  • Delivers exceptional customer experience by acting with a customer first attitude.
  • Ability to make personal connections, engage customers and always be courteous and professional in a team environment and proactively collaborates with others to help customers.
  • Strong desire and ability to influence, educate and connect customers to technology.
  • Exudes confidence with clients when sharing product knowledge and solutions.
  • Help build relationships with customers by connecting them with team members who can help them address their financial needs.
  • Excellent interpersonal communication skills.
  • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
  • Professional, thorough and organized with strong follow-up skills.
  • Active listing to ensure the best way forward is identified for each customer.
  • Ability to learn products, services and procedures quickly and accurately; delivers solutions that make our One Chase products work together.
  • Ability to pay close attention to detail and time management

 

Contact Information
Email: jessica.gerald@chase.com
Website: https://jobs.chase.com/ShowJob/Id/235489/Associate-Banker-Part-Time-(Market-Expansion)-Greater-Auburn-Area-Auburn,-AL/
Address

JPMorgan Chase & Co.
Chase (Auburn)
Auburn, AL 36830

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