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Front Desk Positions

The Hotel at Auburn University & Dixon Conference Center


Job Description

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Front Office Agent: Full-time (2) 

  • $10 per hour
  • Varied hours and varied days 
  • The individual must possess excellent customer service skills, be energetic with the initiative and have the personality to work in a fast-paced environemtn. 
  • The individual requires confidence in reading and analyzing reports, along with the ability to complete general computer applications. 
  • The individual must possess great language skills, good voice control and confidence using correct English. 
  • Professional apperance is necessasry. 

Front Offce Supervisor: Full-time (1)

  • $14.65 per hour 
  • Varied hours and varied days. 
  • The individual is responsible for the daily operations of the front desk for assigned shift. 
  • The individual will be involved in trained new staff as directed by the front desk manager. 
  • The individual should be have the mantras of efficiency, perfection and impeccable service. 
  • A high school diploma or equivalent is required. 
  • A hospitality management degree is beneficial. 

Front Office Manager: Full-time (1) 

  • Pay depends on experience. 
  • Varied hours and varied days. 
  • This position requires experience in hotel operations for a minimum of two-five (2-5) years. 
  • The individual must have excellent supervisory and organizational skills. 
  • This position requires considerable knowledge of computer systems for registration and reservations. 
  • The individual must have the ability to analyze complex statistical data and make judgments accordingly, as well as effectively communicate with internal and external guests. 
  • Phsyical activities include lifting and carrying object weighing up to 10 pounds. 
  • The individual is responsible for overseeing all front office operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction. 
Contact Information
Address

The Hotel at Auburn University & Dixon Conference Center
241 S. College Street
Auburn, AL 36830

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