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Front Desk Positions

The Hotel at Auburn University & Dixon Conference Center

Job Description

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Front Office Agent: Full-time (2) 

  • $10 per hour
  • Varied hours and varied days 
  • The individual must possess excellent customer service skills, be energetic with the initiative and have the personality to work in a fast-paced environemtn. 
  • The individual requires confidence in reading and analyzing reports, along with the ability to complete general computer applications. 
  • The individual must possess great language skills, good voice control and confidence using correct English. 
  • Professional apperance is necessasry. 

Front Offce Supervisor: Full-time (1)

  • $14.65 per hour 
  • Varied hours and varied days. 
  • The individual is responsible for the daily operations of the front desk for assigned shift. 
  • The individual will be involved in trained new staff as directed by the front desk manager. 
  • The individual should be have the mantras of efficiency, perfection and impeccable service. 
  • A high school diploma or equivalent is required. 
  • A hospitality management degree is beneficial. 

Front Office Manager: Full-time (1) 

  • Pay depends on experience. 
  • Varied hours and varied days. 
  • This position requires experience in hotel operations for a minimum of two-five (2-5) years. 
  • The individual must have excellent supervisory and organizational skills. 
  • This position requires considerable knowledge of computer systems for registration and reservations. 
  • The individual must have the ability to analyze complex statistical data and make judgments accordingly, as well as effectively communicate with internal and external guests. 
  • Phsyical activities include lifting and carrying object weighing up to 10 pounds. 
  • The individual is responsible for overseeing all front office operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction. 
Contact Information

The Hotel at Auburn University & Dixon Conference Center
241 S. College Street
Auburn, AL 36830

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