Welcome to the Auburn Chamber!

Customer Service Representative

Two Men and a Truck


Job Description

Two Men and a Truck is now hiring enthusiastic, customer focused individuals! In this role, the indvidual will use strategic selling skills and in-depth knowledge of company services to build relationships with customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

Starting pay begins at $10/hour with the opportunity for pay increase after 90 days based on performance. Two Men and a Truck also offers opportunities to earn bonuses and career advancements. 

Responsibilities

  • Provide outstanding customer service on all calls and online inquiries.
  • Recommend moving services and products based on cost, availability and customer specifications.
  • Input information into internal move software to provide accurate moving estimates and schedule moves.
  • Obtain customer feedback through follow-up calls, both during and after moves.
  • Calmly and professionally handle customer concerns.
  • Prepare move-related paperwork and documents.
  • All other duties as assigned.

Requirements

  • High school diploma or GED; associate’s degree in a related field preferred.
  • At least one year of sales and/or customer service experience.
  • Excellent customer service skills: effective listening and communication.
  • Ability to multi-task and enter customer data into move software while on the phone.
  • Confidence to initiate customer contact and comfortable asking for the sale.
  • Willing to submit to a pre-employment background check and drug screen.
  • Creative problem solving skills.
  • Exceptional organization and time management skills.
  • Strong team player who works productively with a wide range of people and personalities.
  • Demonstrate integrity, ethical standards and commitment to Two Men and a Truck core values. 
  • Bilingual is a plus.

 

 

Contact Information
Address

Two Men and a Truck
1917 Opelika Road
Auburn, AL 36830

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