The Auburn Chamber, along with sponsor representative Stacey Sanders of Weichert, Realtors—Porter Properties, presented the second Customer Service Crown of 2018 to Ginger Purvis, a member of the garden center team at University Ace Hardware, located at 2101 E. University Drive.
“This is the second Customer Service Crown we’ve presented at University Ace Hardware, and the nominations keep coming. They have a fantastic team and a culture of excellent, attentive service,” said Lolly Steiner, Auburn Chamber president.
Though Ginger is a relatively new member of staff, she already has a number of fans. The customers who nominated Ginger noted her enthusiasm, patient counsel and thoughtful follow-up, even calling her “the angel of plants.”
The Auburn Chamber created the Customer Service Crown in order to recognize and reward individuals in the community for providing excellent customer service, either in special circumstances or during regular interactions.
A Customer Service Crown is awarded each quarter. The deadline for the third quarter nominations is September 28. Nominations should include the individual’s name, business name and reason for the nomination. Email nominations to Anna Hovey at email@example.com. The winner is presented an award and a gift certificate to a local retailer.